Server Status
Dear Customer,
We experienced an electrical issue that caused damage to our database hardware.
Sep 15: Electrical damage – recovery attempts in progress
Sep 16: Database backup failed – we are working on resolving the issue, and it may take an additional 24 hours
Please contact our support team if you need access to a backup account. we will provide you free backup
Thank you for your patience and understanding.
✔ AntiFreeze Technology
No issues – 99.99 % uptime
✔ Live TV Server
No issues – 99.95 % uptime
✔ VOD Server
No issues – 99.98 % uptime
Hello, If one or 2 channels are not working. no need to contact us. our system detect that automatically and we fix it within hours,
Please note : if the problem stay more than 1 day it means the problem is from the source. we need to wait until they fix the problem and it will be fixed in our side( generally it’s fixed in 1 day ).
Yes, you can login in any device you want, but only watch at one device at same time.
99% Uptime Guarantee on the service. The service is availble 24/7/365. If you have an issue contact us and it should be responded within shortest period usually within an hour or less during the working hours.
General Solution : Try First those solutions as they 90% fix the problems.
General Solution : Try First those solutions as they 90% fix the problems.
General Solution : Try First those solutions as they 90% fix the problems.
910 Armory Road
los Angeles, CA 90017
Mon- Fri: 10:30am- 8pm
Saturday: 10am-9pm